Vantal Health
The admin-relief platform for specialty practices
Referrals, reports, recalls, and surgery coordination, run by an AI front office that answers every call. Built for specialty practices that interface with hospitals. Urology is live today, with more specialties on the way.
One engine, every specialty
Any specialty that takes hospital referrals
Specialty depth is configuration, not custom code. Each specialty gets its own protocols, vocabulary, recall cadences, and escalation rules on the same platform. We are starting with urology alongside our design partners.
- Urology
- Gastroenterology
- Cardiology
- Orthopedics
- Oncology
- Neurology
- General surgery
- Pediatrics
The foundation
An AI receptionist that never misses a call
Every module below rides on the same front office. It picks up when your staff can't, and it works the queues nobody has time for.
Answers every call
Day, night, weekends, holidays. Patients book, reschedule, confirm, and get answers from your practice's approved knowledge base.
Verifies identity first
Callers confirm who they are before the agent discusses anything specific to their record. Every call is recorded and auditable.
Escalates on your rules
Urgent calls follow escalation rules your physicians sign off on. Emergencies are always escalated to humans, and physician and hospital lines route straight to your on-call, never to AI triage.
The four burdens
The queues that eat your staff's day
Four admin workloads every hospital-interfacing practice carries. Vantal Health works them as queues: the AI does the routine work, your staff supervise the exceptions.
Referral intake
Every faxed or emailed referral packet is captured, classified, and worked until the patient is on your calendar. The referring office gets a confirmation back, and stalled referrals escalate to your staff instead of going quiet.
Report routing and summaries
Administrative document routing and summarization; your physicians review everything. Incoming radiology and pathology documents land in an organized review queue, summary beside the source document, and nothing closes until a physician acknowledges it.
Recalls and surveillance
Your recall lists get worked automatically by voice and text: surveillance re-checks, follow-up visits, overdue milestones. Patients get booked, and anything overdue past your thresholds escalates to a human.
Surgery coordination
A coordination cockpit for hospital cases: track every packet item, chase what's missing by call, text, and fax, and keep the patient, your practice, and the hospital's scheduling office in sync. Your team stays in control of the calendar.
One portal supervises all of it: approve, override, and audit every queue. Works with your existing fax, email, and calendar; no EHR rip-and-replace.
Scope, by design
Does not diagnose, prescribe, or provide medical advice. Answers only from your practice's approved knowledge base. Emergencies are always escalated to humans.
The escalation rules are deterministic and co-developed with your physicians, not improvised by a model. Clinical questions route to your team. Every call is recorded, logged, and reviewable.
Compliance
Built for HIPAA compliance. We sign BAAs.
We sign BAAs
A business associate agreement with your practice before any patient data flows, and BAAs across the vendor stack that supports the medical platform.
Isolated and encrypted
The medical platform runs on its own infrastructure, separated from our non-medical products, with data encrypted in transit and at rest.
Audit trails
Access to patient records is logged. Calls are recorded, escalations are tracked, and your practice can review all of it.
Humans supervise
Your staff approve, override, and audit every queue from one portal. Physicians review every document summary before anything moves.
Hear it
Talk to the demo agent right now
It answers for a demonstration urology practice. Ask it what a patient would ask: book a visit, check on a referral, or push on the boundaries and hear it escalate.
Call the demo line right now
+1 (714) 364-4926No signup and no real patient data. Calls may be recorded for quality.
Become a design partner
We are onboarding a small number of founding specialty practices. Design partners get the platform configured around their own protocols, direct access to the team building it, and first say in what ships next.
Vantal Health is administrative workflow software, not a medical device. Does not diagnose, prescribe, or provide medical advice. Answers only from your practice's approved knowledge base. Emergencies are always escalated to humans.